DEARBORN, Mich. – Ford leaps 14 positions in the J.D. Power 2024 U.S. Initial Quality Study, while Lincoln also improves its performance.
Bronco Sport was named best small SUV for initial quality, outperforming 18 other models for the title.
Ford jumped 14 spots to No. 9 from No. 23 and a number of Ford vehicles performed well in the study, which is based on feedback from drivers and data on vehicle repair visits during customers’ first three months of new vehicle ownership. Lincoln also improved its rank from No. 28 to No. 25.
“We are making a lot of progress on quality and customers with our latest vehicles are benefiting from it,” said Jim Baumbick, Ford’s vice president of Product Development and Quality. “We have more work to do, as our ambition is to have best-in-class quality and we won’t be satisfied until we achieve and sustain it.”
“Ford’s achievement of receiving the award for the Bronco Sport in the Small SUV segment shows their continued commitment to Initial Quality,” said Frank Hanley, senior director of auto benchmarking at J.D. Power.
Additionally, 2024 Explorer, Maverick and Super Duty performed well, ranking second in their respective segments.
